All Customer Value Products

Customer Value Topics—"Creating Customer Value":

  • Strategic Marketing and Sales
  • Total Quality Management—Six Sigma
  • Building on the Baldrige—Business Excellence Architecture
  • Customer Service
  • Performance Excellence
  • Process Improvement

The Customer Edge is a tailored and flexible strategic marketing and process redesign improvement effort we use to assist organizations in providing world-class results and value to their customers.

 
Positioning and Strategic Business Design to Create Customer Value eBook
Executive Briefing Booklet
Price: $24.95
Author: Stephen Haines
Pages: 155

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Positioning and Strategic Business Design to Create Customer Value Book
Executive Briefing Booklet
Price: $24.95
Author: Stephen Haines
Pages: 155

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Creating Customer Value Executive Power-Pack
For Executives and Senior Professionals
Price: $99.95
Author: Stephen Haines and the Partners of the Centre for Strategic Management
Pages: 465

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Creating Customer Value Participant Kit
For Executives and Senior Professionals
Price: $99.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 451

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Creating Customer Value Facilitator Package
For Senior Professionals, Consultants, and Trainers
Price: $799.95
Author: Stephen Haines and the Partners of the Centre for Strategic Management
Pages: 1239+ and 200 slides

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Complete Set of Executive Briefing Booklets CD-Rom
Eight Booklets on CD Rom
Price: $199.95
Author: Stephen Haines
Pages: 150+ in each

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Complete Set of Executive Briefing Booklets
Eight Booklets in Hard Copy
Price: $149.95
Author: Stephen Haines
Pages: 150+ in each

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Creating Customer Value Enterprise Wide - IRO
The Systems Thinking Approach®
Price: $199.95
Author: Stephen Haines
Pages: 4

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Creating Customer Value
The Systems Thinking Approach®
Price: $9.95
Author: Stephen Haines
Pages: 4

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Common Sense Selling in the New Millennium - IRO
The Systems Thinking Approach
Price: $199.95
Author: Jim Dunn and Whetstone Group
Pages: 4

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Common Sense Selling in the New Millennium
The Systems Thinking Approach
Price: $9.95
Author: Jim Dunn and Whetstone Group
Pages: 4

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The Fundamentals of Strategic Marketing and Sales Management - IRO
Good Marketing Separates the Winners from the Losers
Price: $199.95
Author: Alan Caron
Pages: 4

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The Fundamentals of Strategic Marketing and Sales Management
Good Marketing Separates the Winners from the Losers
Price: $9.95
Author: Alan Caron
Pages: 4

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Parallel Involvement Process: With Key Stakeholders - IRO
People Support What They Help Create
Price: $199.95
Author: Stephen Haines
Pages: 4

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Parallel Involvement Process: With Key Stakeholders
People Support What They Help Create
Price: $9.95
Author: Stephen Haines
Pages: 4

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The Learning Organization - IRO
Best Practices be Damned - Use a Holistic
Systems Thinking Approach Instead
Price: $199.95
Author: Stephen Haines
Pages: 4

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The Learning Organization
Best Practices be Damned - Use a Holistic
Systems Thinking Approach Instead
Price: $9.95
Author: Stephen Haines
Pages: 4

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Business Acumen Competencies - Organization-wide Assessment Instrument
Organizational Needs Analysis
Price: $199.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Business Acumen Competencies - Organization-wide Assessment Instrument
Organizational Needs Analysis
Price: $19.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Business Acumen Competencies - Other Assessment Instrument - IRO
360° Individual/Management Assessment
Price: $199.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Business Acumen Competencies - Other Assessment Instrument
360° Individual/Management Assessment
Price: $9.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Business Acumen Competencies - Self Assessment Instrument - IRO
360° Individual/Management Assessment
Price: $199.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Business Acumen Competencies - Self Assessment Instrument
360° Individual/Management Assessment
Price: $19.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Enterprise-Wide Assessment Assessment Instrument - IRO
The Fast Track for Business Excellence and Superior Results
Price: $299.95
Author: Nine Partners of the Haines Centre for Strategic Management
Pages: 12

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Enterprise-Wide Assessment Assessment Instrument
The Fast Track for Business Excellence and Superior Results
Price: $29.95
Author: Nine Partners of the Haines Centre for Strategic Management
Pages: 12

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Business Process Improvement Best Practices Assessment Instrument - IRO
The ABCs of Strategic Thinking
Price: $199.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Business Process Improvement Best Practices Assessment Instrument
The ABCs of Strategic Thinking
Price: $19.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Baldrige Quick Profile Assessment Instrument - IRO
The Systems Thinking Approach
Price: $199.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Baldrige Quick Profile Assessment Instrument
The Systems Thinking Approach
Price: $19.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Creating Customer Value Assessment Instrument - IRO
Proven Best Practices (Assessment Instrument)
Price: $199.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Creating Customer Value Assessment Instrument
Proven Best Practices (Assessment Instrument)
Price: $19.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Are You a Customer-Focused Organization? Assessment Instrument - IRO
Customer-Focused Assessment
Price: $199.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Are You a Customer-Focused Organization? Assessment Instrument
Customer-Focused Assessment
Price: $19.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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What's Your Positioning Quotient? Assessment Instrument - IRO
Customer-Focused Assessment Instrument
Price: $199.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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What's Your Positioning Quotient? Assessment Instrument
Customer-Focused Assessment Instrument
Price: $19.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Strategic Management: It's Simple Assessment Instrument - IRO
Customer-Focused Assessment Instrument
Price: $199.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Strategic Management: It's Simple Assessment Instrument
Customer-Focused Assessment Instrument
Price: $19.95
Author: Stephen Haines & Partners of the Haines Centre for Strategic Management
Pages: 4

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Strategic Marketing and Sales Plan Document Download
Template Package eProduct
Price: $99.95
Author: Stephen Haines
Pages: 73

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Strategic Marketing and Sales Plan Document CD-Rom
CD Template Package

Price: $99.95
Author: Stephen Haines
Pages: 73

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Learning and Immersion/Stairway of Learning Color Job Aids - IRO
Color Model
Price: $199.95
Author: Jim McKinlay and Stephen Haines
Pages: Double-sided

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Learning and Immersion/Stairway of Learning Color Job Aids
Color Model
Price: $9.95
Author: Jim McKinlay and Stephen Haines
Pages: Double-sided

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Enterprise-Wide Assessment/ABCs of Business Excellence Architecture Color Job Aids - IRO
Color Model
Price: $199.95
Author: Stephen Haines
Pages: Double-sided

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Enterprise-Wide Assessment/ABCs of Business Excellence Architecture Color Job Aids
Color Model
Price: $9.95
Author: Stephen Haines
Pages: Double-sided

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Strategic Marketing and Sales Planning/The Total Marketing Concept Color Job Aids - IRO
Color Model
Price: $199.95
Author: Alan Caron and Stephen Haines
Pages: Double-sided

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Strategic Marketing and Sales Planning/The Total Marketing Concept Color Job Aids
Color Model
Price: $9.95
Author: Alan Caron and Stephen Haines
Pages: Double-sided

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Common Sense Selling/Focus and Four Steps Color Job Aids - IRO
Color Model
Price: $199.95
Author: Jim Dunn and Stephen Haines
Pages: Double-sided

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Common Sense Selling/Focus and Four Steps Color Job Aids
Color Model
Price: $9.95
Author: Jim Dunn and Stephen Haines
Pages: Double-sided

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Value-Added Star Positioning/Value Proposition Color Job Aids - IRO
Color Model
Price: $199.95
Author: Stephen Haines
Pages: Double-sided

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Value-Added Star Positioning/Value Proposition Color Job Aids
Color Model
Price: $9.95
Author: Stephen Haines
Pages: Double-sided

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Creating Customer Value/ABCs of Growing Customer Value Color Job Aids - IRO
Color Model
Price: $199.95
Author: Stephen Haines
Pages: Double-sided

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Creating Customer Value/ABCs of Growing Customer Value Color Job Aids
Color Model
Price: $9.95
Author: Stephen Haines
Pages: Double-sided

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Strategic and Systemic Change/The Hourglass and Focused Funnel Color Job Aids - IRO
Color Model
Price: $199.95
Author: Stephen Haines
Pages: Double-sided

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Strategic and Systemic Change/The Hourglass and Focused Funnel Color Job Aids
Color Model
Price: $9.95
Author: Stephen Haines
Pages: Double-sided

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Pearls of Wisdom eBook
Facilitation Tools, Tips, and Techniques for Group Leaders, Managers, and Executives

Price: $29.95
Author: Stephen Haines
Pages: 234

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Pearls of Wisdom Book
Facilitation Tools, Tips, and Techniques for Group Leaders, Managers, and Executives
Price: $29.95
Author: Stephen Haines
Pages: 234

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Pearls of Wisdom II - How to Work with Executives eBook
Becoming A Valued Business Partner
Price: $29.95
Author: Stephen Haines
Pages: 265

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Pearls of Wisdom II - How to Work with Executives Book
Becoming A Valued Business Partner
Price: $29.95
Author: Stephen Haines
Pages: 265

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Organization: Positioning and Design Participant Notebook
Price: $69.95
Author: Stephen Haines
Pages: 278

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Parallel Involvement Process: With Key Stakeholders CD-Rom
Facilitator Guide
Price: $69.95
Author: Stephen Haines
Pages: 207

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Parallel Involvement Process: With Key Stakeholders
Facilitator Guide
Price: $69.95
Author: Stephen Haines
Pages: 207

DETAILS / HOW TO BUY
 
 
Parallel Involvement Process: With Key Stakeholders Deluxe Set
Facilitator Guide

Price: $99.95
Author: Stephen Haines
Pages: 207

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PowerPoint Presentation for Creating Customer Value
Price: $299.95
Author: Stephen Haines
Pages: 200 slides

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VOLS I-XI: Haines Strategic Library CD-Rom
Complete Set (CD Rom)

Price: $1999.95
Author: Stephen Haines
Pages: 500+ in each

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VOL X: Haines Strategic Library CD-Rom
Creating Customer Value (CD Rom)

Price: $199.95
Author: Stephen Haines
Pages: 500+

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VOL XI: Haines Strategic Library CD-Rom
Organization Design and Delivery (CD Rom)

Price: $199.95
Author: Stephen Haines
Pages: 550+

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Consultant Steps and Guide to Reinventing Strategic Planning CD-Rom
Price: $299.95
Author: Stephen Haines
Pages: 500

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Articles, Model and Instruments Macro License on CD-Rom
Based on The Systems Thinking Approach®
Price: $3995.00
Author: Stephen G. Haines
Pages:

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Customer Focused Positioning - IRO
The Systems Thinking Approach®
Price: $199.95
Author: Stephen Haines
Pages: 4

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Customer Focused Positioning
The Systems Thinking Approach®
Price: $9.95
Author: Stephen Haines
Pages: 4

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Sea Change in the World Today/Industry Deconstruction and Construction Color Job Aids - IRO

Price: $199.95
Author: Stephen Haines
Pages: 2

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Sea Change in the World Today/Industry Deconstruction and Construction Color Job Aids
Price: $9.95
Author: Stephen Haines
Pages: 2

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Consultant Steps and Guide to Reinventing Strategic Planning - Download
Price: $299.95 Save $100 off list price
Author: Stephen Haines
Pages: 508

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Enhancing Your Strategic IQ:
Winning Strategies: From A to Z
Price: $39.95
Author: Stephen Haines and Stephen Lin
Pages: 224

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Enhancing Your Strategic IQ: eBook
Winning Strategies: From A to Z
Price: $39.95
Author: Stephen Haines and Stephen Lin
Pages: 224

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Business Excellence Collection

Price: $127.99 Save 20% off the list prices
Author: Stephen Haines with Gail Aller-Stead, Jim McKinlay and Stephen Lin
Pages: 1000+

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International Best Practices - Quality Research - IRO
Using the Systems Thinking Approach®
Price: $199.95
Author: Stephen Haines
Pages: 4

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Environmental Scanning and Assessment - IRO
State Of The Art Best Practices
Price: $199.95
Author: Stephen Haines
Pages: 4

DETAILS / HOW TO BUY
 
 
Customer Focused Organizations - IRO
The Systems Thinking Approach®

Price: $199.95
Author: Stephen Haines
Pages: 4

DETAILS / HOW TO BUY
 
 
Annual Strategic Review Executive Summary Article
The Systems Thinking Approach®
Price: $9.95
Author: Stephen Haines
Pages: 4

DETAILS / HOW TO BUY
 
 
Annual Strategic Review Executive Summary Article - IRO
The Systems Thinking Approach®

Price: $199.95
Author: Stephen Haines
Pages: 4

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State of the Art Report: Future Environmental Scanning and Assessment
Using The Systems Thinking Approach® to Create a Future Oriented Strategic Plan
Price: $29.95 Save 25% until August 31st, 2010
Author: Terry Schmidt and Stephen Haines
Pages: 40

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State of the Art Report: Future Environmental Scanning and Assessment - IRO
Using The Systems Thinking Approach® to Create a Future Oriented Strategic Plan

Price: $149.95 Save 25% until August 31st, 2010
Author: Terry Schmidt and Stephen Haines
Pages: 40

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